Decoding Commerce

#41 Deep Dive with Sodexo Benefits | How to tackle different consumer cultures

September 19, 2023 dear digital Season 2 Episode 41
#41 Deep Dive with Sodexo Benefits | How to tackle different consumer cultures
Decoding Commerce
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Decoding Commerce
#41 Deep Dive with Sodexo Benefits | How to tackle different consumer cultures
Sep 19, 2023 Season 2 Episode 41
dear digital

In this episode John sits down with Jonathan Gillyns, currently Director Merchants, PMO & Partnerships at Sodexo Benefits and Rewards Services. Previously launched bol.com in Belgium.
In this second round of their conversation they talk about what it takes to go from good to great, how customer expectations are culturally influenced, how to expand your business to Flanders, and much, much more.

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Facebook: https://www.facebook.com/deardigitalagency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

Show Notes Chapter Markers

In this episode John sits down with Jonathan Gillyns, currently Director Merchants, PMO & Partnerships at Sodexo Benefits and Rewards Services. Previously launched bol.com in Belgium.
In this second round of their conversation they talk about what it takes to go from good to great, how customer expectations are culturally influenced, how to expand your business to Flanders, and much, much more.

Visit us on:
➡️ Our website: deardigital.com
➡️ LinkedIn: https://www.linkedin.com/company/dear-digital-agency/
➡️ Facebook: https://www.facebook.com/deardigitalagency/
➡️ Instagram: https://www.instagram.com/deardigital.agency/

Start
Introductie Jonathan
Wat heb je geleerd uit jouw Bol.com traject?
Wat was doorslaggevend voor het succes van Bol.com?
Hoe breidt je jou e-commerce uit naar Vlaanderen?
Contrast tussen de Vlaamse en Nederlandse consument
Heb je een locale marketeer nodig?
Stappenplan voor lancering in het buitenland
Verschil tussen Wallonië en Vlaanderen
Is de UX van een website cultureel bepaald?
Wat denk je over Amazon in België?
Hoe ziet Jonathan de toekomst van e-commerce?
Hoe ga je het best om met data in jouw e-commerce bedrijf?
Een futuristische visie van een e-commerce brand